Senior Product Designer

Hey, I'm Neil! 👋🏽

I'm a senior product designer with 8+ years of experience across Tech, Finance, Healthcare, and Infrastructure. I've led design and research for B2B, B2C, and enterprise products at GE Healthcare, Meta, Amazon, and Premera Blue Cross.

Selected work

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Redesigning how Meta repairs its global data centers

Unified 7 fragmented repair systems into a single platform, reducing repair time by 22%.

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Premera Blue Cross

Making it easier to get help with your health insurance

Designed a chatbot that reduced customer service call time by 70% and improved satisfaction by 11%.

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Pushpay

Improving a product's search functionality through a redesign

Redesigned an icon library of 1,500+ icons, making users find their desired icon 3x faster.

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MK Transfer

Reducing the anxiety of a credit card application

88% of users reported no anxiety, and 100% said they trusted the app with their finances.

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Hey, I'm Neil! 👋🏽

Let's work together